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CRISIS AND CONFLICT MANAGEMENT

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CRISIS AND CONFLICT MANAGEMENT

Seeking guidance from the right source helps us to be in the right direction

(disha) and have proper vision (Veeksha). This is important to channelise the
learnings to make ourselves professionally profound individuals.
Dr Krishna Dutt, a renowned psychologist, Chief Advisor at Asha the Hope, and
founder of Asmita, a non-profit organisation and our panellist to the ‘Chinthana’
program graced the occasion and shared his valuable insights in the field of
positive mental health with respect to the case study on the topic, ‘conflicts and
crisis management’.
The case study was discussed in detail and major focal points were discussed
with examples from real life cases and situations.
Here is the glimpse of the event -
• How important it is to consider contextual issues, family, socio,
educational and cultural backgrounds of the counselee.
• How assertive training helps in uplifting the quality of life for the
counselee and its importance in everyone’s life.
• How counselling is considered in Indian scenario based on the family
system that we have
• How to prioritise the treatment plan based on the symptoms and
interpersonal issues of the counselee.
• How environmental manipulations help the counselee to combat the
situations they are facing.
• How inner transformation and understanding helps to change the
perspective of other factors in life.
• How to improve child’s communication skills to be assertive. Investigate
the parents and counsel the child
• Prayer doesn’t necessarily change things for you but it will change you to
see things differently.
• Be assertive, not aggressive and over submissive
• Be aware, observant towards the application of knowledge irrespective of
the language you have been taught. Be always in the mode of learning,
evolving, transforming and adapting things according to the situation and
time.
• Practice empathy, unconditional positive regard, listening which are
important in every walk of life to be a professional counsellor.
• Emotional first aid is important to help the counselee to come out of
negative thoughts.
• Cognition – emotion – action are important steps to change the framework
of mind
• Mind is a meaning-making machine, we perceive things
• Interdependence rules the cosmic order
• Work on yourself that reflects on the client and create an impact

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